Tell us what brings you here
We route inquiries to the right person rather than asking you to fill out a form. Pick the path that fits below—each goes to a real inbox monitored by the team that owns it.
Four direct paths
Planning a bastion retirement, a PAM replacement, or a new third-party access program? Our solutions team will set up a working session and walk through real architectures—not a canned demo.
sales@wardengate.example — Typical response: within one business day
Existing Wardengate deployments should reach our support team directly for operational issues, connectivity questions, or upgrade planning. Please include your tenant ID if you have it handy.
support@wardengate.example — Severity-weighted response per your plan
If you’ve found a security issue in Wardengate, please reach our security team directly. We acknowledge within one business day and will coordinate a disclosure timeline with you.
security@wardengate.example — PGP key available in our security.txt
Journalists and industry analysts can reach our press contact for briefings, interviews, or product background. Please include your outlet or firm and the angle you’re working on.
press@wardengate.example — Typical response: within two business days
Where to find us
Wardengate is a remote-first company. Our headquarters address in Boston is used for legal and compliance correspondence; the team itself is distributed across North America and Europe. For operational questions, the inboxes above are the fastest path.
Boston, MA — 75 State Street, Suite 2400
Remote-first across North America and Europe
Monday – Friday, 07:00 – 20:00 ET
24/7 pager for platform-down incidents
Quick answers that save a round trip
Can we get a trial or sandbox?
Yes. After an initial scoping conversation, we provision a sandbox tenant seeded with representative targets. We don’t publish a self-serve trial because gateway deployments benefit from a brief design conversation first.
Do you work with partners and resellers?
We do. MSSPs, regional integrators, and consulting partners can reach our sales address and we’ll route you to our partnerships lead.
How do you handle customer data in support?
Support engineers operate under least-privilege access into a dedicated support tenant. Production tenant access is opt-in, time-bound, and session-recorded—using Wardengate itself.
Still deciding?
Read a bit more before you reach out
If you’re still scoping what you need, our product pages and company background are the right place to start.